About Our Hospital
Where is your clinic located?
We are located on the southeast corner of Novi Road and Grand River Ave in a small strip mall building.
What are your hours of operation?
Our regular hours are Monday and Thursday from 9am to 6pm, Tuesday,Wednsday,and Friday from 9am to 5pm and Saturday from 9am to noon. Please call 248-349-5900 to book a convenient appointment time…
What do I do in the case of an emergency and your clinic isn’t open?
In case of emergency call the Animal Emergency Center at 248-348-1788. They are one mile south of us.
How do I get my password?
If you are a client of our clinic, please visit the First Time Logging In page, enter your email that we would have on file and click ‘first time log-in?’…
Do you offer any payment plans?
Yes. We work with a company called Care Credit that can lend money at zero interest for a period of time. Ask us how to qualify.
What forms of payment do you accept?
We can accept any of the following payment methods: Cash Personal checks Visa MasterCard Discover Care Credit We also accept most pet insurance plans.
What’s the best way to schedule an appointment?
Please call 248-349-5900 to book a convenient appointment time, or use our online appointment scheduler to request a date and time.
Why can’t my pet see the same veterinarian/veterinary technician each time we visit?
We make every effort to accommodate our clients’ requests. However, there may be circumstances that prevent a certain veterinary team member from being available during your pet’s visit. Scheduling conflicts,…
Can I call and have you fax a copy of my pet’s rabies certificate and proof of vaccinations to the kennel where my pet will be staying?
We’d be happy to send proof of vaccination to your pet’s kennel. Just let us know the fax number.
What precautions/measures do you take so my pet doesn’t feel pain related to surgery/injury/infection/chronic disease?
Your pet’s comfort is a priority for us. Using our knowledge of pain medication and pain relief strategies, we do everything we can to prevent and manage your pet’s pain…